Service Desk Associate in Yuma, Arizona For Sale
Type: Office Work, For Sale - Private.
Service Desk AssociateLocation:Yuma, AZ (Store 629-500 W. Catalina Drive) Location Details Staples Store 629-500 W. Catalina Drive Yuma,AZ xxxx4 »See all jobs at this location Job Description Job Title:Service Desk Associate Reports to:Operations Manager Position Summary:Primarily responsible for providing customer service, consistent with our Easy Sales and Service standards. Responsible for efficient and effective service desk operations. General Purpose:Customer Service, Front-end Operations Role Qualifications: * Must exhibit Easy Sales and Service behaviors in all interactions and communications with customers, associates and management * Able to work a flexible schedule Position Responsibilities: * Deliver Easy Sales and Service * Process accurate and efficient sale and return transactions * Respond and resolve customer requests and concerns * Provide an inviting environment for the customers by maintaining a neat and clean area * Adhere to all company policies procedures & safety standards * Perform other related duties as assigned Critical Success Factors: * Drive customer satisfaction through EASY Service behaviors * Drive front end operations to ensure company and service standards are met * Exhibit Team CARE values Valued but not required skills and experience: * Customer service experience in a retail environment * Cashier experience Reporting to this person:No direct reports Staples is always looking for great talent. We post both current and future jobs in anticipation of our hiring needs. Please note your application will remain active for 90 days.
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